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Is Quality a Factor?

by Morton Fix
(Delray Beach, Florida Palm Beach County)

On the basis of response from Sony on a 42 inch LCD costing over twenty two hundreds (of dollars) to a Blue Blob manufacturing problem, I say ney to Sony.

The villain is the optical box of my projection TV, which according to Sony customer service does not warrant a replacement or repair. The set was ONLY four years old. Their goes my loyalty factor. I, as always assumed Sony was worth their overpricing for their Quality.

I am now trading my loyalty to Samsung, owner of a Samsung 40 inch LCD. The Samsung 46 inch LED LCD Set at Department store costing 2700 plus US dollars. They had the LED alongside another Samsung LCD aslo 46inch. The LED picture was definitely superior, but I did not warrant an additional twice the price.

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